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What type of strategy is encouraged for staff under the host responsibility policy?

  1. Promoting happy hour specials

  2. Effectively refusing service

  3. Increasing drink limits for repeat customers

  4. Offering discounts on drinks

The correct answer is: Effectively refusing service

Under the host responsibility policy, a strategy that is strongly encouraged for staff is effectively refusing service. This approach is essential in promoting responsible drinking and ensuring the safety of patrons. Staff members are trained to recognize signs of intoxication and to make the decision to refuse further service when a customer appears to be over-consumed. This not only protects the well-being of the individuals but also mitigates potential issues such as drunk driving and rowdy behavior in the establishment. This practice aligns with legal requirements and best practices within the hospitality industry, emphasizing the importance of maintaining a safe environment for all customers. By implementing effective refusal of service, staff demonstrate their commitment to responsible service and contribute to a positive reputation for their business. Other options, such as promoting happy hour specials or offering drink discounts, can potentially encourage excessive drinking, which contradicts the principles of host responsibility. Increasing drink limits for repeat customers also poses a risk as it may lead to higher levels of intoxication among patrons, undermining the goals of safety and responsible service.