Liquor License Practice Test

What specific training requirement is emphasized by the Sale and Supply of Alcohol Act 2012 for licensed premises?

1. Staff members must be certified in first aid

2. Staff members are coached to develop effective strategies for refusing service

3. Staff members must be trained in financial management

4. Staff members need to learn basic cooking skills

The correct answer is: Staff members are coached to develop effective strategies for refusing service

The Sale and Supply of Alcohol Act 2012 emphasizes the importance of training staff members to develop effective strategies for refusing service. This requirement is rooted in the responsibility of licensed premises to ensure that alcohol is not served to individuals who are already intoxicated, underage, or otherwise unsuitable to receive alcohol service. Training staff to effectively manage difficult situations, including how to refuse service respectfully and efficiently, helps to create a safer environment, contributes to the reduction of alcohol-related harm, and allows venues to comply with legal obligations. While first aid knowledge, financial management skills, and cooking skills are valuable in different contexts, they do not directly address the critical issue of responsible alcohol service as outlined in the Sale and Supply of Alcohol Act. The focus on strategies for refusal aligns closely with the overarching goal of promoting safe and responsible drinking practices in licensed establishments.